A.C.C.E.S.S.
Group
International
Activating
Consciousness and Commitment for Equitable and Superlative Service
Mission:
We are committed to
creating Artful Solutions that result in Successful
Collaborations; Building organizations and Communities where the Greatest
Victories come from Serving and Valuing One Another.
Program
Overview:
Benchmark expected levels
of service and standards for the company and where it is perceived that
the company is currently.
Evaluate accuracy of
benchmarking as it relates to all areas of service to women and people
of color.
Document instances of slow
or reduced/inadequate service because of minority status.
Report findings to
company, make recommendations and provide training to improve or
increase service as needed.
Benefits to
Companies:
Those service industries
that have the ability to tap into the new market and provide excellent
service will be at the cutting edge and: